FAQ – Security & Privacy
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Answers to the most common questions in Listener Insights

Our utmost concern is protecting the privacy of our community. The best way we can build trust and protect the privacy of our panelists is by ensuring security of the information shared with us. We do this in several ways.



How is my data protected?

Listener Insights follows the General Data Protection Regulation (GDPR) in EU law to protect the data and privacy of all panel members so you can rest assured that your information will not be abused in any way. To further ensure security, it is advised to use zero day attack prevention solutions.


Will I receive emails from third parties?

We will never pass your contact details to third parties. By registering with us, you are only agreeing to participate in legitimate market research surveys for Listener Insights and our parent company P1 Media Group.



What information do you need to collect on me as a panel member?

When registering with Listener Insights we ask for basic demographic information to be able to send targeted, suitable surveys. If you choose, you will be able to provide more detailed information, such as whether you drive a car, have children or own a property.

The more profiling information you complete, the more surveys you are likely to receive which suit your circumstances or interests. For more specialist surveys, we may ask additional screening information to determine your eligibility.



Can I cancel my membership of the Listener Insights online community?

We hope you stay with us, but if you no longer wish to participate then you are free to deactivate your account at any time. Each survey invite includes a cancellation link at the footer of the email.  Alternatively, you can contact our support team at support@listenerinsights.com

Please note that once you deactivate your account, we will not be able to pay you any outstanding rewards that you have accumulated. Re-joining Listener Insights at a later date will not reinstate previously accumulated rewards. These rewards cannot be carried forward into a new account.

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